Members: Getting Started with Care
Sign‑up, care matching, and what to expect as a member.
- Sign up and get matched to care
- What to expect in your first therapy session
- How coaching works and who it’s for
- Care for families and dependents
- Finding specialized care (trauma, substance use, etc.)
- Switching providers or changing care types
- Using messaging between sessions
- Understanding coverage and session counts
- Emergency and crisis resources overview
- How to prepare for telehealth appointments
- Request a language or cultural match
- Confidentiality: what your employer sees
- End of care: maintaining progress